Neaty
Make homes shine
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For Providers
For Providers
Orders
How can I receive orders?
How to review order details?
What are the meanings of the different order statuses?
What happens when customer cancels order?
Where can I see my order history?
Proposals
How to submit proposal?
Can I change submitted proposal?
How do I cancel my proposal?
How can I obtain special requests or instructions from the consumer?
What happens if my cleaning service proposal is not accepted?
Payments and Payouts
Can I get payments in cash?
How to get invoice?
How do I change my payout bank details?
What is the frequency of payouts?
How do I view my payout history?
What should I do if I have an issue with a payout?
What should I do if the consumer is not paying for the provided cleaning service?
Cleaning Services
What cleaning supplies to bring for service?
What are some tips for preparing for a cleaning service?
What should I do if the customer is not satisfied with the cleaning service?
Profile
How can I permanently delete my account and all my data?
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